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Can't log in suddenly.. error "when you use specific browsers or add-ons"

David Lee
David Lee
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April 23, 2021

In my company of 100+ people, it seems like only 2 of us have this problem of logging in and we don't know exactly how to troubleshoot. 

Nothing has changed since my last log in / use of either Confluence or Jira. I'm using Chrome Version 90.0.4430.85 and have not installed/modified any add-ons since a long time ago. This problem just started today and it's been the same the last couple of hours. Help!

Screen Shot 2021-04-23 at 10.59.29 AM.png

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David Lee
David Lee
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April 23, 2021

Resolved it... I still don't know what the issue was, but I tried everything from rebooting to uninstalling/downloading Chrome again. Erased all history. On the login screen, pressed send recovery link and that led me to create a new pwd, then I got in.

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