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Can't generate trial licenses - get "plugin key is invalid"

JCRA March 2, 2023

I'm trying to simply install some trial apps and failing.  For example User Switcher for Jira.  It tries to automatically generate trial license and fails.  So, can't even try these apps using Free Trial.  What's the issue?

 

Is there a better (built-in/free) way to switch to (impersonate) a user to try if his roles are configured correctly?

 

Thanks.

1 answer

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Nic Brough -Adaptavist-
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March 2, 2023

You can not create licences for Atlassian systems that are going away.

Have a look at what you are trying to create, my guess is that you can not.

IMT InfoTech
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June 14, 2023

This is a very bad plan by Atlassian. I need to test a new app so that I can migrate to Cloud but can't generate a license to do so.

Anusha
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July 5, 2023

Yes I do see the same error. In order to test the plugin, we should be given trial license on server too. This is bad that it is discontinued.

Nic Brough -Adaptavist-
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July 5, 2023

Apps for Server and Cloud are totally different pieces of software.  There's often no point in testing an app on server if you're going to move to cloud soon.  You should be testing the app on Cloud.

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John McFall
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September 23, 2023

Not if you need the app to migrate to cloud, bad move. I need to move app a to app b but I cant get a trial for app b because of this.

If you need the app look Atlassian Marketplace for it.
Select data center and upload the jar to your server.
You will get a banner saying the app was meant for data center this can be a non-issue and might be safe to ignore depending on the app.

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Friedlander, Arin
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January 5, 2024

↑↑↑ SOLUTION ↑↑↑

I was in the same boat here; I needed to install a plugin on Jira Server (a dying product) in order to migrate off that product. John McFall's approach worked for me, though in my case the plugin had installed to Server just fine, it just couldn't generate the license key (but Marketplace could, once I selected Jira Data Center).

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DEPLOYMENT TYPE
SERVER
VERSION
8.20.9
TAGS
AUG Leaders

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