Can't delete initial status so I can customize workflow.

[Thamar Plute]

I want to add backlog as the primary status for a workflow but even after I add it I still can't delete the To Do status.

[AnnWorley]

When I tried to delete  the To Do status on my instance I got this message:

"You can only remove statuses from inactive workflows. To start with this workflow and remove statuses, make a copy of it which will be inactive. You can assign it to the project when you're happy with it."

Is the workflow you are removing the status from inactive?

[Shivashis Bose]

I am in a similar predicament. The new status got assocated with deiffernt workflows and I am not able to remove them or delete the status. Please let me know if there is a any workaround.

Regards

Shivashis

[Nic Brough -Adaptavist-]

It's what Ann says - you need to remove the workflows that use it from active use, and then you'll be able to delete them.

[Miguel Costa]

such a not nice solution...
every time we want to modify the workflow we need to create a copy and then delete the old one?
is this really the best solution for it?

edit: eventually after clicking around I managed to "drag" the link from create to the new status and it worked

[Nic Brough -Adaptavist-]

Yes, you need to make copies.  The "edit active workflow" only allows you to make changes that don't require migration checks on existing issues.