The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can't create child issues or sub issues

Devyn Cleveland
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 2, 2022

For the past 2 days, I've continued to get a "We couldn't create the child issue - Check your connection, then give it another try" message whenever I try to create a child issue or a sub issue. Has anyone else received this issue? I've seen someone post something similar and was told to wait a day and try again. It's now been 2 days for me. Any help would be appreciated!


jira issue 2.PNGJira issue.PNG

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

0 votes
Kishan Sharma
Community Champion
February 2, 2022

Hi @Devyn Cleveland Welcome to the Atlassian Community!

Not sure if you are hit with this bug - Cannot create child issue from Epic in new issue view when there is required field  If yes, you can try the workaround mentioned on the bug to see if that helps.

If not, you can also raise a support ticket with Atlassian Support for faster resolution.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events