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Can't create a Gantt Chart in WBS GANTT

Arkatos
Arkatos
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September 25, 2020

When i start to create a Gantt chart from the project, I cant and appears the next advertisement Captura.PNG

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Ueda Maya
Maya Ueda September 28, 2020

Hi @Arkatos ,

The problem can be caused by the User Profile not having the Share dashboards and filters global permission.

When a Gantt-Chart is created, the plugin creates Issue Filters to be used internally. Besides, WBS Gantt-Chart also sets up a shared range for the filter at the same time.

The Share dashboards and filters permission is required to create shared filters, so if a User Profile does not have this permission, they will receive an error when creating a Gantt-Chart.

Can you please verify if the User has this permission?

Best Regards,
Maya

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Kat Warner
Kat Warner
Atlassian Partner
September 27, 2020

You may want to contact the Ricksoft support team through their support portal.

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