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Can´t creat migration support ticket

carsten christ
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November 4, 2024

Hi,

i want to creat the mirgration support ticket.

I´m hanging on this step:

 

 

Für die Site, zu der Sie migrieren: Wie lautet eine Ihrer URLs? *

Leider können wir diese Cloud-URL nicht finden.

Nachfolgend finden Sie Anweisungen zum Finden Ihrer URL.
Any help for me?

1 answer

0 votes
Nikola Perisic
Community Champion
November 4, 2024

Welcome @carsten christ 

It says that you need to find the URL for the migration. Which migration are you doing:

  • Data center to cloud?
  • Cloud to cloud?

From DC to Cloud you should be using Jira Cloud Migration assistant. On which step are you stuck, so you are creating a support ticket?

carsten christ
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 4, 2024

i need too login as Admin. We create the Support Ticket its going on.

Nikola Perisic
Community Champion
November 4, 2024

Which method are you using to login as admin? Your email and password, Google login?

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