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Can't attach any document in Jira

Aleksandr Romanenko November 19, 2018

Hi everyone.

 

For some reason, after the Jira's interface was updated, I can no longer attach any document/image to the task. I am the Admin in all the projects, in fact, I am the owner of the account. Tried both Chrome and Safari, the result is the same - the file keeps uploading, but never succeeded. 

 

See the screenshot - https://screencast.com/t/d6knRJD7

 

1 answer

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Brant Schroeder
Community Champion
November 19, 2018

Have you cleared your browsers cache?

Aleksandr Romanenko November 19, 2018

Yes, I tried different browsers and incognito modes

Brant Schroeder
Community Champion
November 19, 2018

Are you able to attach on a different computer?

Aleksandr Romanenko November 20, 2018

I've reinstalled the browsers and it helped. Thanks for your assistance

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