Can't assign roles to my user, from a migrated on-premises installation

[Rodrigo Gómez]

Hello,

I have finished the migration from my on-premises installation. I migrated everything: the users, groups, projects (spaces now).

I am the "all admin": organization, app, etc. We have in total 8 active users, 3 that were developer roles on the old installation, and 5 for support/QA. The users for QA migrated with that role and I can enter and change them. But for my user if I enter into the Roles section for Jira it just says "There are currently no project role associations for this user.":

If I click on the Edit Project Roles it loads the screen but does not show me any project, so I cant' change the roles:

I have tried changing my Jira Roles, on the administration user settings, to leave them as the other users that do work, but no luck.

And, the issue is, of course, I can't see any of the projects/spaces or items that were imported. 

And trying to delete everything and starting again is not quite possible, as far as I know: I would have to wait for some amount of days so the organization is deleted (when deleting the apps, it says it's going to take... 15 days? or something like that).

I am on the Free plan, and it's not on the cards to migrate to a paid one at this time. If I can't make this work then I would probably just keep using my on-premises installation and migrate later to another platform...

Any idea what could be wrong?

[Mikael Sandberg]

The free plan of Jira does not have roles/permissions as you can see in the feature list found here https://www.atlassian.com/software/jira/pricing. In order to get roles/permissions you have to upgrade to at least Standard plan.