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Can project administrators modify workflows?

Ana Ruiz June 13, 2019

According to this, Jira project administrators can modify workflows:
https://confluence.atlassian.com/adminjira/jira-7-4-x-platform-release-notes-915154128.html

In reality, it doesn't work. None of our project administrators can modify workflows. The workflows are unique to the project and not shared with others, so that shouldn't be an issue.

Has anyone been able to get this to work? We are on Jira Cloud.


Thank you!

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Mirek
Community Champion
June 14, 2019

The documentation refers to Jira Server (in version 7.4). There is a Extended Project Administration that allows modifying workflows by project administrators.

If you are using Cloud then there is nothing like version of Jira.. All features are implemented by Atlassian and release all the time without any effort from your side. So things changed automatically and you need to check regularly on your own what changed.. That have pros and cons.

Currently as for modifying workflows in Jira Cloud..

"You need to log in as a user with the Administer Jira global permission to access and manage workflows."

https://confluence.atlassian.com/adminjiracloud/working-with-workflows-776636540.html

It is also not added yet to the new next-gen project ..

https://jira.atlassian.com/browse/JSWCLOUD-17434

so to answer you question .. unfortunately you need to be a global admin to be able to edit workflows. In the near future probably it would be possible in next gen projects (and probably only there), but decision if you are ready to transition to this project model is up to you. This is still under development and many features that are in classic projects are missing.. however some features are only there.. it is normal since Atlassian is heavily promoting this model and in the future probably that would be the only choice.

Ana Ruiz June 14, 2019

This is very helpful, thank you Mirek for the thorough explanation!
We are using Jira Cloud which explains why it isn't working. We are not ready to move our projects to 'next gen', maybe in the future we will. It is good to know that is where Atlassian is investing resources.

Thanks again!

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