Can a user be prevented from disabling notifications?

[Atlassian Service Team]

A project admin wants to prevent users from disabling notifications for her project. Is that possible?

[Bill Sheboy]

Hi @Atlassian Service Team -- Welcome to the Atlassian Community!

Short answer: I do not believe that is possible.

I found some suggestions in the public backlog to track any users disabling notifications, and another to override user profile preferences (although that one was closed as "won't do".)  A built-in workaround would be to use automation to explicitly send notification emails, however...

What problem are you trying to solve?  That is, "why do this?"

If team members are disabling notifications and the project admin wants the notifications sent regardless of those preferences, that smells like a symptom of team communication or process challenges to investigate.  Perhaps consider facilitating a conversation with the team and project admin to learn what is happening and what improvements could be tried.

Kind regards,
Bill

[Nicolas Grossi]

@Atlassian Service Team Welcome! What kind of notifications are they disabling?