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Can We Use Following Workflow Transition Properties: 1) jira.description , 2) jira.fieldscreen.id

Prathamesh Rane November 13, 2023

Hi Team,

We are doing migration from server to cloud. during these we facing problem in workflow transition properties.

" 1) jira.description , 2) jira.fieldscreen.id "  these transition properties are present in jira server but we are getting error while configuring in cloud.
I have share Screenshot with you.
Please check it out and give solution over it.

image (1).png

Thanks and Regards,
Prathamesh Rane

2 answers

0 votes
Trudy Claspill
Community Champion
November 13, 2023

Hello @Prathamesh Rane 

Welcome to the Atlassian community.

What are you trying to accomplish when using those properties?

I found two articles related to using workflow properties in Jira Cloud:

https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/

https://confluence.atlassian.com/servicedeskcloud/useful-workflow-properties-for-jira-cloud-1097176552.html

I don't see either of the two properties you are trying to use listed in those articles.

Sanjen Bariki
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November 13, 2023

Hi @Trudy Claspill ,

 

Same, I am also troubling the mentioned properties is not mentioned in the Jira cloud Article. same posted in the answer to @Prathamesh Rane  and added the atlassian to team to take it.

thanks @Trudy Claspill ,

 

Regards,

Sanjen

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Sanjen Bariki
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November 13, 2023

Hi @Prathamesh Rane ,

 

Welcome to Atlassian community!

In server to cloud migration via JCMA, worlflows properties will not migrate So you need to update it manually.

As per the shared screenshot is not visible So Could you please share the screenshot again...?

 

Regards,

SB

Prathamesh Rane November 13, 2023

Hi, @Sanjen Bariki Yes ........You are right,  In server to cloud migration worlflow properties are not migrated, thats why I am doing that manually. but I am getting one error over there.

Could you please take a look at this, and let me know any solution there for cloud?

image (1).png

Like Sanjen Bariki likes this
Sanjen Bariki
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November 13, 2023

Hi @Prathamesh Rane ,

 

Could you please check in the server, Are you putting the properties value correctly..?

In workflow properties, you can add the below properties in cloud and I can't see the Description value.

If you change the value jira.description to Jira.description  It may not work, Please try it and let me know.

Now I am adding the atlassian team to resolve it @Claudiu Lionte 

Please help on this it @Claudiu Lionte 

 

Regards,

Sanjen

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