Can Jira forward to an outside email when a Case is received from someone?

I am trying to receive an email to a company email when someone sends a request to Jira. Can this be done and if so how?

Thanks!

Tim

1 answer

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0 votes

You can use automation for this purpose assuming you are on cloud then you have that built-in.

trigger - issue created

conditions - as needed to only take the action on desired issues

action - send email

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