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Can Jira Data Center 8.22.1 be connected to SSL Services.

Lipsa Mohapatra
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April 4, 2025

Can Jira Data Center 8.22.1 be connected to SSL Service for incoming emails.

I did go through the below documentation but could not find anything for version 8.22

https://confluence.atlassian.com/adminjiraserver/connecting-to-ssl-services-938847763.htmlJira Data Center 8.22.1 be connected to SSL Services.

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Victor Law
Community Champion
April 4, 2025

Hi @Lipsa Mohapatra

Welcome to the community.

If you are trying to configure the incoming mail server with Jira DC, you should refer to SECURE_IMAP or SECURE_POP.

https://confluence.atlassian.com/adminjiraserver/configuring-an-incoming-mail-server-with-pop-imap-or-microsoft-graph-api-1283491700.html

Similarly, if you are trying to enable SSL for your Jira environment, the document you included should also apply to Jira v8.22.1.

Thank you.

Lipsa Mohapatra
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April 4, 2025

Thanks a lot @Victor Law  for the prompt response.

As per the team who is helping us with the issue, the only available Authentication method in our Jira instance is basic authentication, which is obsolete, so they are asking to enable SSL. Protocol is Secure_POPAuthentication Method.png  

Tim Perrault
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April 4, 2025

@Lipsa Mohapatra 

 

You will need to upgrade your instance to 9.2 or greater and then use OAuth

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