The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can Jira Data Center 8.22.1 be connected to SSL Services.

Lipsa Mohapatra
April 4, 2025

Can Jira Data Center 8.22.1 be connected to SSL Service for incoming emails.

I did go through the below documentation but could not find anything for version 8.22

https://confluence.atlassian.com/adminjiraserver/connecting-to-ssl-services-938847763.htmlJira Data Center 8.22.1 be connected to SSL Services.

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Victor Law - Ricksoft
Community Champion
April 4, 2025

Hi @Lipsa Mohapatra

Welcome to the community.

If you are trying to configure the incoming mail server with Jira DC, you should refer to SECURE_IMAP or SECURE_POP.

https://confluence.atlassian.com/adminjiraserver/configuring-an-incoming-mail-server-with-pop-imap-or-microsoft-graph-api-1283491700.html

Similarly, if you are trying to enable SSL for your Jira environment, the document you included should also apply to Jira v8.22.1.

Thank you.

Lipsa Mohapatra
April 4, 2025

Thanks a lot @Victor Law - Ricksoft  for the prompt response.

As per the team who is helping us with the issue, the only available Authentication method in our Jira instance is basic authentication, which is obsolete, so they are asking to enable SSL. Protocol is Secure_POPAuthentication Method.png 

Tim Perrault
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 4, 2025

@Lipsa Mohapatra 

 

You will need to upgrade your instance to 9.2 or greater and then use OAuth

Lipsa Mohapatra
April 24, 2025

@Tim Perrault  Thank you so much for the reply, the link you have was very helpful, appreciate it