Can I set an issue assignee by replying to an email notification?

[Amy Larson]

If I receive an email notifying of a new issue, can I reply to the email to assign the issue to a user without logging into Jira?

[Ismael Jimoh · Accepted solution]

With OTB JIRA no you cannot. Closest you get is a post function that automatically assigns assignee.

For a more robust solution consider JETI which allows you to use regex to search for specific terms in the header and body of the mail and you can then create a field rule to set assignee based on these rules.

You may also want to look at other Email Addons that extend JIRA to see what they offer.