The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can I recover my page that was disabled in 2024?

Lucas Garofalo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 31, 2025

This is a JIRA Cloud question.
I had several projects and files, and I used <http://estudiomug.atlassian.net/> as my Jira page. For personal reasons, I wasn't able to access it when I needed to, and it got deactivated. Can I recover these projects?

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Shawn Doyle - ReleaseTEAM
Community Champion
March 31, 2025

Hi @Lucas Garofalo 

 

The answer I can give is 'maybe".  I am assuming you meant Jira instance/site and not page?

If you can no longer log in to your Jira account you'll need to contact Atlassian Support.

Atlassian Support

0 votes
Dirk Ronsmans
Community Champion
March 31, 2025

@Lucas Garofalo

I'm afraid those pages/projects will be lost to time.

Unless you have a backup that you made yourself back then which you can now restore on a new site, Atlassian will not provide any backup/restore functionality on their end.

 

So the sad new is "No, they will not recoverable"

DEPLOYMENT TYPE
SERVER
TAGS
AUG Leaders

Atlassian Community Events