I have an automation that will create subtasks depending on they request type entered through the customer service portal. I have the automation set certain fields when creating the subtask. However, when it runs, and I look at the subtask, those fields are in the right column, and I want to move them to the middle. I cannot find the screen that will allow me to configure the issue view of a subtask. Is there such a screen. Right now, the issue view of a subtask has a lot of fields that are not used. Any advice is appreciated.
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