I have a parent with a bunch of subtasks.
I want to reset everything within the ticket. Right now I have a reopen workflow for the parent ticket that purges the resolution.
I have a reopen option on all the subtasks but don't want to go through each one. Is there a way I can set up the workflow where reopening the parent auto reopens the subtasks?
Community moderators have prevented the ability to post new answers.
It requires some customizations and hence not possible on onDemand instance.
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