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  • Can I create a template in Jira so the requestor includes specific information in the TLE creation?

Can I create a template in Jira so the requestor includes specific information in the TLE creation?

Mike Boutin November 5, 2025

I am looking to create an intake method for a requestor to include specific data in the creation of a TLE. 

Would it be possible to have a template or an existing TLE that they could clone?

Based on their response I could have automation to generate standard stories depending on work request type.

Are there other ways to implement this?

2 answers

1 vote
Marc -Devoteam-
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November 5, 2025

Hi @Mike Boutin 

Based on your description you will have to createca new custom field, based upon a multi-line field.

In this field you can set a default. set this field on the create screen used by the TLE and remove the default Description field from the screen.

Keep the default description field on the screen or screens used for edit and view.

Create an automation rule based on the creation of a TLE copies the value of the new description fiel to the original description field.

0 votes
Valerie Knapp
Community Champion
November 5, 2025

Hi @Mike Boutin , thanks for your post.

What is a TLE please?

You can have different create screens for different work item types and then with the field configuration, you can make some fields mandatory, for example.

https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-a-field-configuration/ 

https://support.atlassian.com/jira-cloud-administration/docs/add-a-custom-field-to-a-screen/ 

Does this help you at all?

Cheers

Mike Boutin November 5, 2025

TLE = Team Level Epic

Sample:

JiraTemplateRespin.png

I am looking to have this either as a default that can be selected or a Template that can be cloned.

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