Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can I change the name of the project type below my project's name?

Anthony Hegarty February 6, 2019

I want to change the name of the project type below my project's name.

For example from 'Service desk project' to 'Support project'.

Can this be done?

 

Thanks in advance

2 answers

2 accepted

0 votes
Answer accepted
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 6, 2019

The project types are defined by the system, and refer to very specific things in Jira and its applications.  They're not just fields with words aimed at the humans.

You can change it, but it involves "translating" the language that's built into the system.  This is not recommended as when you've got a problem and ask support, or you get new users who know Jira already, you've shifted away from standard Jira terms, and you're going to get asked "What do you mean by Support Project?" and "I want a Service Desk project, I thought you had Service Desk, where are they?"

Anthony Hegarty February 7, 2019

Thanks Nic

0 votes
Answer accepted
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 6, 2019

Hello,

You can not change a project type name.

Anthony Hegarty February 6, 2019

Thanks for the quick response Alexey, much appreciated!

Suggest an answer

Log in or Sign up to answer