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CSS fail to load on JIRA

Deleted user
April 2, 2019

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1 answer

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SMS
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 4, 2019

Hello Muralidhar,

Welcome to Community! Nice to meet you.

Could you tell us if your instance is behind a firewall or proxy? If you were to bypass the proxy, does the CSS load

Regards,

Shannon

Deleted user
April 4, 2019

Hey Shannon, 

Nice meeting you.

I am not behind any proxy. when I 'Hard reload and empty cache' it works. This happens only on chrome. Using incognito or different browser works.

SMS
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 4, 2019

Muralidhar,

Thank you so much for providing that information! That really helps.

It means there's some add-on or cache that is causing your CSS not to load.

First, you can try clearing your cache and see if that helps the problem. If not, I would recommend disabling your add-ons in Chrome, turning them on one at a time until the CSS breaks. 

Give that a try and let me know how it goes!

Regards,

Shannon

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