I need to figure out the average time it takes an issue to go from status A to status B. I cannot use a plug in or an add on.
Welcome to the community @Rachel
Create a JQL Filter, then Export to CSV (Export the filtered issue list, including history fields, to a CSV file) and then Analyze in Excel/Google Sheets:
Extract the dates when issues transitioned between Status A and B.
Calculate the time differences for each issue.
This will help you to calculate the average manually using spreadsheet.
Hi @Rachel -- Welcome to the Atlassian Community!
With no marketplace addons, you could try the built-in control chart: https://confluence.atlassian.com/jirasoftwareserver/control-chart-938845628.html
There are known issues / limitations for that chart so read through the article to learn more about those.
Kind regards,
Bill
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