Business Process management

[Любомир Ботев]

Hello,

We in our company use Jira Service Desk.

It is a great software. We use it not only for project managment but for daily tasks and workflows.

Now i am director Buisness Processes. I have task to describe all the processes in our company. They are more than thousands. We are courier service company - the biggest in my small country and our processes on the field - couriers, offices are so so many with many relations between them. We have also processes in the managment of the company - over 300 people.

So my task is to describe all the proceses. I need software who will help me finding connections between the procceses. When a new change in the company appears we should have some indications where it will hit and what are the relations. I must know the relations in the change/improvement with the processes of the couriers - people who work with the clients and the realations with the proceses in the managment. It must be with nice search tools and it will be great if the couriers - employees can use it for education, to know what to do in different situations and so on.
When the change appear we must be abble tho change the procceses so they should be always actual.

So.. we are using the Atlassian - service desk software. Is there in buisness process managment, relations, risk managment software in the Atlassian corporation.

Thank you