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Board not loading

ChiroM
I'm New Here
I'm New Here
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July 9, 2024

My team cannot access the board in our Jira project on the website. In chrome, as well as in incognito mode.

image.png

As you can see, we get an error pop up, ERROR: 12T97FV. When we run it through search engines we can't find anything about the error.

Strangely enough, it loads on the mobile app.

Anyone know what's wrong? We cleared out the board to no avail.

Additionally, I couldn't find a way to ACTUALLY contact Jira support, so any info on that would be nice, too.

Thanks!

1 answer

0 votes
Nicolas Grossi
Banned
July 9, 2024

@ChiroM Welcome! It appears to be an issue on atlassian's side. You might wait the fix and contact support.atlassian.com; as this is a free account support might not be able to help.

 

Nicolas

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