Board does not load

[Ana.Maia]

Hi. Created a second board in a project. 

When I select the board, never loads. 

Why is it not working? 

[John Funk · Accepted solution]

Hi Ana - Welcome to the Atlassian Community!

Can you share the error with us? 

Also, how many issues will the underlying Board Filter return? If it is a very large amount, that might be why the board won't load. 

[Ana.Maia]

The board is new, no issues in it :(

I just get a circular symbol in the screen, loading I guess, but does not load.

[Ana.Maia]

devtools failed to load source map.load timeout

[John Funk]

Are other users getting the error? Or just you? Have your tried with a different browser?

[ghazal]

I have the same issue with the Marketing board! and using chrome for that and trying to clear cache but not work!

[Robert Gummadi]

hi All, 

did this issue got resolved . i am experiencing the same problem and keen to now how to fix it 

Thanks 

Rob 

[John Funk]

Ghazal and Robert - It is always better to create a new question as many more people will see it. Also, each situation is often different and the solution might be different. Only people on this thread will see your message. I suggest you create a new question to get assistance.

[Stephen Garber · Accepted solution]

The first things to check is your web browser. Jira dropped support for internet explorer, so you'll want to make sure you are using a supported browser.

https://confluence.atlassian.com/cloud/supported-browsers-744721663.html

Next you can clear your cache, I've seen the browser cache cause errors with board loads so this may be the cause.

Finally I would contact your admin to see if there are any permissions issues that could be preventing your board from loading.

[Ana.Maia]

Hi. Did all 3, thanks

[Ana.Maia]

i'm using chrome

[Ana.Maia]

DevTools failed to load SourceMap: Could not load content. load timeout