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Blank page except a code, disappears after several reload

KC Wong
Contributor
April 14, 2026

I've been seeing this now and then today: 

Screenshot 2026-04-14 180103.png

It goes away after pressing F5 to reload several times, but it comes back randomly.

2 answers

0 votes
Marek
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April 14, 2026

We had the same issue today, so I'm pretty sure this is something on Atlassian side.

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Christos Markoulatos -Relational-
Community Champion
April 14, 2026

Hi @KC Wong 

The blank page with MRJF-PROD-19395-default is almost certainly a stale browser cache or corrupted session token on your local machine. Since it resolves after a few F5 reloads, your browser is occasionally serving an outdated or partially cached version of the page assets. Try a hard refresh (Ctrl+Shift+R) instead of a regular reload, and if it keeps recurring, clear your browser cache or try logging out and back in. Running in incognito mode is a good way to confirm it's cache/session related.

Hope this helps!

KC Wong
Contributor
April 14, 2026

Browser is Chrome: 
Version 147.0.7727.55 (Official Build) (64-bit)

I do have an incognito window open logged in to a different account, that also gets the same blank page with code randomly. 

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Christos Markoulatos -Relational-
Community Champion
April 14, 2026

Hmm can u switch networks and try from another. if u are at home or office try connecting through your mobile phones internet.

charlie_grant
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April 14, 2026

Hi,

We have experienced the same issue with a handful of users and only started today.

Chrome 147.0.7727.56

We can share a JAM recording to reflect the issue if that helps. Only started occurring recently for us.

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