BigGantt Access for Team-Managed Spaces

[Abdul Wahab Khan]

Hi, 

I have several spaces in JIRA which include tasks/subtasks. I wanted to view all the tasks assigned to my team on a single Gantt chart. To do this, I created a new Agile project in BigGantt and added all the necessary spaces to it. Then I labelled all the relevant tasks in all spaces with a specific label, and added a custom filter in BigGantt agile project so I could filter out only the relevant tasks on the Gantt chart. The problem I'm facing is that I can see the tasks belonging to company-managed spaces on the chart but not the tasks belonging to team-managed spaces. I made the team-managed space open but it doesn't seem to work. Can anyone help me resolve this?