I am working on an e-commerce platform Hellstar and looking for the best way to integrate our custom order management workflows with Atlassian Jira for seamless tracking and automation.
Our key requirements include:
- Automating issue creation when an order is placed.
- Linking Jira issues to specific customer orders.
- Implementing custom notifications for different order statuses.
- Potentially using Jira Automation or third-party plugins to improve efficiency.
Has anyone implemented a similar integration? Would Jira Service Management or Jira Software be more suitable for this use case? Any recommended plugins or APIs that could help streamline this process?
Looking forward to insights from the community. Thanks!
