Best Practice Import/Export

[Peter Fasd]

Hi there,

we got a new customer who uses jira as a customer. that means we have access to an account to view the issues etc, as a customer.

now we want to export all issues including comments to import the data in our own jira onDemand.

so my question its: how shall we do it? I am able to view the xml or export it as a word document but we would like to export it to a xml or csv file to import it.

can anyone push us into the right direction?

thanks in advance

[Rahul Aich [Nagra]]

Ok, so you would like to import all data from a hosted jira instance to another ondemand jira instance.

Here's the link which can guide you through the whole process.

https://confluence.atlassian.com/display/AOD/Importing+Issues

Please note performing an xml import will wipe of any existing data n your on demand version

Rahul