Barcode Scanner Integration with Jira Cloud to Update Fields Directly

[nboreddy]

Hi Community,

We currently use a barcode scanner that updates an Excel spreadsheet whenever a barcode is scanned. We are looking for a solution in Jira Cloud where scanning a barcode can directly update a Jira field without relying on Excel imports.

Our requirements:

• Scan a barcode and automatically update a specific Jira issue field.
• Optionally create a new Jira issue if the barcode does not already exist.
• Real-time updates in Jira Cloud.
• Minimize or eliminate manual intervention and CSV imports.
• Preferably use an off-the-shelf barcode scanner and/or Jira Marketplace app rather than a custom-built solution.

Has anyone implemented a similar setup in Jira Cloud?

Any suggestions, experiences, or lessons learned would be greatly appreciated.

Thank you!

[Nikola Perisic]

Hi @nboreddy 

You might look at this link here: https://community.atlassian.com/forums/Jira-Service-Management/Barcode-Scanner/qaq-p/2256482

https://marketplace.atlassian.com/apps/1219263/scanstar-for-insight-and-jira

https://stratacominc.com/barcode-scanning-solution-for-jira-service-management-and-assets/

[Tomislav Tobijas]

Uu interesting @nboreddy 👀

I did see something; let's say similar but with JSM and Assets. As for Jira, apart from what Nikola shared, I'd say some kind of custom integration would also work.

Meaning, if you would/could send specific information once the barcode is scanned, you could use an incoming webhook in Jira (preferably automation) to do specific actions. For example, do a lookup based on the barcode value and do IFs depending if there is an existing work item or not. 🤔

Could be a relatively simple setup, but it would depend on how your source (the scanner) is handling these things and if it can send data via web requests.

Cheers,
Tobi