The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Backlog does not appear in on scrum board and on kanapan board

najjar@vtechsystems.ca
February 17, 2019

 

I have a server version not clod one and I can't find the backlog in the menu for my project?BAckLog-Jira.png

2 answers

2 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

1 vote
Answer accepted
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
February 17, 2019

Hello, 

Either Jira Software application is not installed on your Jira Server(go to cog item -> Applications) or you do not have a Jira Service Desk license (go to user management, find your user and have a look if you have a Jira Service Desk license).

Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
February 17, 2019

Did you check the menus that I mentioned in my answer?

najjar@vtechsystems.ca
February 18, 2019

Thank you so much, yes I checked and it works now :)

Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
February 18, 2019

You are most welcome!

0 votes
Answer accepted
najjar@vtechsystems.ca
February 17, 2019

I have installed three trial apps for one month:

1. Jira Core 8.0.0

2. JIRA Service Desk 4.0.0

3. Jira Software 8.0.0