Backlog - Not able to figure out the status of improvements/change requests

[Ramya Gopala]

Hi,

In Backlog view, I can see the ongoing sprints with all the tickets assigned to the sprint along with backlog tickets. I cannot make out from the backlog view whether the improvement/change request is closed or not in a particular sprint. I can see if the bug or a user story is closed since the ticket ID is striked off(as shown in pic). But I need the other type of issues also striked off. What are the settings to be done to resolve this issue? Please help.

[Ollie Guan · Accepted solution]

Hello @Ramya Gopala ,

In Classic Project or Next-gen Project?

[Ramya Gopala]

Hi @Ollie Guan Mine is a Classic project.

[Ollie Guan]

If you want to see the status of the issues in the Backlog view, ‘Status’ can be configured to show up in card layout.

[Ramya Gopala]

Thank you so much @Ollie Guan