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gedeon.medina
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 18, 2020

Hi,

 

As everyone else here we have a problem with a blank page when trying to access Jira.

Does anyone know how to get in touch with Atlassian support?

When I tried, I was directed here. 

/Gedeon

1 answer

1 accepted

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Answer accepted
Ste Wright
Community Champion
August 18, 2020

Hi @gedeon.medina 

Atlassian is aware - I've been told an internal incident report has been raised.

Our instance also went down but it seems like its back now - so keep trying!

Whilst it has not yet been updated, you can also check for issues via: https://status.atlassian.com/

Ste

gedeon.medina
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 18, 2020

Thanks for your response!

It works now.

/ Gedeon

Ste Wright
Community Champion
August 18, 2020

Awesome!

The Status Page has also now been updated if you run into any further issues :)

Ste

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