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BIG PICTURE - How to convert issue type milestones to Actual Milestone in Big Picture Module?

Sajin Antony
October 13, 2021

I use Big picture module, specifically the Gantt Chart. Scope is defined as the initiatives and milestones (issue types). Now, i want the milestone (issue type) to display as milestone (with a locked symbol) in Big picture automatically. Is it possible?

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Anna-BigPicture
Atlassian Partner
October 13, 2021

Hi @Sajin Antony

Yes, given tasks may be automatically displayed on the Gantt as milestones. 
 
You can synchronize Gantt milestones with any label Jira field (#milestone) in App Configuration >> General >> Tasks (native "Labels" Jira field is recommended). 
image - 2021-10-13T185328.299.png
 
Once you map fields and add a given label in Jira, the task is changed into a milestone on the Gantt chart.  
 
Synchronization works two ways; when an issue is converted to a Milestone using the Gantt module, this action will generate a label using the "Label" type of field. The label format used is #milestone.
image - 2021-10-13T185920.474.png
Sajin Antony
October 27, 2021

Hello, It was working fine till yesterday. Now when i create a task in Gantt module and put #milestone as label, i can see the label in the labels coloumn but the task remains the same, not converted to milestone (not diamond symbol). Similarly if i create a task in the board with the #milestone as label it won“t appear as milestone in Big Picture

Anna-BigPicture
Atlassian Partner
October 27, 2021

Hi @Sajin Antony

If you are still experiencing the problem, I highly encourage you to reach Technical Support out via our Service Desk, providing us with more details like your base URL. Our experts and developers will investigate your instance individually.

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