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Average count time for a particular ticket

thumuluru_shreya
Contributor
July 16, 2024

Suppose I have repair ticket for this repair ticket A and B tickets are linked.

A ticket transitions time count is 10 and

B ticket transitions time count is 20

Total average transitions count time of repair= A(10)+ B(20)= 10.5

I need to calculate total average time count for repair. How it is possible to implement? you can suggest plugins also if its possible briefly?

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