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Average Time in status gadget is not working

Lakshmi CH
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May 20, 2020

Hi Team,

 We are seeing only straight line when we are using the Average Time in status gadget based workflow status. Could you please let us know how it works and how to see the status using this gadget.

Please find attached screenshots for your reference.

gadget1.PNGgadget2.PNG

1 answer

0 votes
Jack Brickey
Community Champion
May 20, 2020

I have not used server in some time but recall you need the charting addon installed. Here is a thread (old) I found that might help. 

Lakshmi CH
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 20, 2020

Hi @Jack Brickey ,

 We have installed it, but unsupported.

chart.PNG

Jack Brickey
Community Champion
May 21, 2020

Understood but unsure if that translates to it not working. Basically there are free apps out there that, since they are free, don’t have support associated.

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