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Automation with Jira Group

AB September 5, 2024

I see a new Jira field called Groups is recently introduced. I tried to create automation rule where a group can be added automatically based on component whenever a new ticket is created but I am unable to find Groups field in Automation rule 

 

 

 

 

 

Screenshot 2024-09-05 162124.png Screenshot 2024-09-05 162441.png

 

2 answers

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 5, 2024
0 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 5, 2024

Hi @AB ,

Welcome to community.

I understand that  Custom Fields of the type: 'Group Picker (Single Group)' are not directly searchable currently in the Fields condition in Jira Automation.

Please find the workaround suggested in this FR : https://jira.atlassian.com/browse/AUTO-1135

While there are other methods to achieve the same result as well, the below is a sample solution

  • Use the Smart Values Automation Condition to check the value of the concerned Custom Field

For example, for a custom field named: 'Employee_Group' and one value defined as 'GroupA', the below Smart Value Syntax can be of help

First Value:

{{issue.Employee_Group}}

Condition:

equals

Second Value:

GroupA

Thank you,

Prachi

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