Automation: using If statement in smart value for "Edit work item" step

[Michael Catmur]

Hi,

I have a Service Desk being used to record incidents where i need to record dates/times down to the second. 

In order to achieve this, i have: 

• date fields for start (JTU_DateGMT) and end (JTU_DateGMTEnd) dates and
• text fields for the time (using a mask to ensure the correct format) for start and end times (JTU_StartTimeofIncident_GMT, JTU_EndTimeofIncident_GMT). 

JTU_DateGMTEnd is deliberately options. Issues may be raised in advance of an issue being resolved. 

To make duration calculations (when there is an end date), i concatenate the data and time strings to make a ISO time format.. so 

JTU_StartDateTime_GMT_Concatenated = {{issue.JTU_DateGMT.format("yyyy-MM-dd").concat("T").concat(issue.JTU_StartTimeofIncident_GMT).concat(".000+0000")}}

...

However, for JTU_StartDateTime_GMT_Concatenated I need logic to do the following:

• if no end date, assume the end date is the same as the start date
• else, if there is an end date, use that value. 

I'm trying to to user IF logic within the smart tag, for JTU_EndDateTime_GMT_Concatenated, but am struggling to get it to output any value.

My most recent attempt has this smart value setting:

"Test: {{#debug}}{{#if issue.JTU_DateGMTEnd}}{{issue.JTU_DateGMTEnd.format("yyyy-MM-dd").concat("T").concat(issue.JTU_EndTimeofIncident_GMT).concat(".000+0000")}}{{else}}{{issue.JTU_DateGMT.format("yyyy-MM-dd").concat("T").concat(issue.JTU_EndTimeofIncident_GMT).concat(".000+0000")}}{{/}}{{/debug}}"

absolutely nothing gets written in the debug message... so ... 

a) if IF logic supported in smart tags like this, and 

b) any pointers if i'm messing up the syntax/approach for the IF?

anything else, before i shoot myself :-)

Many thanks

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Jira Cloud

Company managed project

[Robert DaSilva]

Hi @Michael Catmur ,

Automation Smart Values support IF logic, found here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-conditional-logic/

I would recommend potentially switching to use the built-in If / else blocks found within the Condition block. This would be helpful to allow you to do this if/else on the Jira field itself, and then simplify your automation rule and smart value calculation. 

It also it a bit more maintainable having a more clear separation of actions.

Hope this helps!

Robert