Automation rule errors

[Poornima Somasekhara]

I am trying to create a new issue using a template in my automation rule and it shows the following error:

I tried different options but was not able to resolve this. Any help is appreciated

[Pallavi Shirodkar]

Hi @Poornima Somasekhara 

Your update request payload needs to contain a field or update key. Without it, Jira gives this error because it is unsure of what needs to be changed. Make sure your automation or API call structure is proper by checking it again.

You can use this as a reference 

https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/

Hope this helps.

[Trudy Claspill]

@Poornima Somasekhara 

Welcome to the Atlassian community.

Did you find some reference material indicating that you could set issue properties through the Advanced Editing option in Automation Rules? If so, could you share the link for that material with us?