Automation rule - Update Child Issue Assignee when Assignee for Overall Story is Changed

[Jessica Carl]

Hello - I'm requesting assistance to setup an automation rule. When the Assignee for the overall Story is changed, I would like the assignee for all Child Issues of that Story to auto update to the new person too. I'm new to automation rules and not even sure where to start. Thank you.

[Marc - Devoteam · Accepted solution]

Hi @Jessica Carl 

Welcome to the community.

It can be as simple as the following example I made.

[Jessica Carl]

Hi Marc - thank you for the welcome and the reply. I set my rule up just like your screenshot but nothing happens. Do I need to wait a period of time for the rule to go into effect and/or for the automation to occur after the trigger of changing the Assignee? Best!

[Marc - Devoteam]

Hi @Jessica Carl 

No an automation rule will act as soon as its created, it should be active be default.

What does the log of the rule contain?

[Jessica Carl]

I found the issue. I had to edit this step from "Edit issue" to "Assign issue" - thanks again, Marc, for the help!

[Dexter de Vera]

@Hi @Jessica Carl ,

Welcome to the Atlassian community

In addition to @Marc - Devoteam sample automation. You may add - Issue fields condition: Issue type = story.

This is the sample automation:

Trigger: Issue assigned

Issue fields condition: Issue Type equals Story

Branch rule / related issues: Type of related issues - Subtask

Action: Assign issue - Copy from trigger issues

Note: this issue will run when the story tickets assignee updated

Hope it helps.

Thank you!

[Jessica Carl]

Thank you, appreciate the different approach option!