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Automation for estimated end date

Elinor Lewis
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December 1, 2023

Hello, 

 

I'm trying to get an automation to work whereby the "Estimated end date" is pre-populated 28 business days after the "go live date" is set so that we can keep the task open for 4 weeks for monitoring/reviewing purposes. 

I have added in the following rules but it is not working. 

I have completed an automation for the go live date to update when the status is changed to live and that's working fine, but the estimated end date automation is not. 

Can you help me please. 

jira.png

2 answers

1 vote
Laurie Sciutti
Community Champion
December 1, 2023

Hi @Elinor Lewis and welcome to the Community!  Does the Audit Log provide helpful information?  Perhaps add a "Log action" action to your rule to get additional info? 

If go-live date update is working but estimated end date update is not, could it be a permission issue?   Is the end date field on the appropriate screen?

0 votes
Asha Goyal
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December 2, 2023

Hello @Elinor Lewis 

To debug an automation rule I recommend that you use the Log action.

https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Log-action

Use this action to print get the Audit Log of

  • the smart values you are trying to use,
  • get the value of the field you are trying to reference,
  • get the value of the field you are trying to change, before the step where you try to change it
  • get the value of the field you are trying to change, after the step that is supposed to change it.

Hope it helps

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