Automation check custom field OR case
I am trying to run an automation rule that only sends an email when the issue assignee or the custom field (QA analyst) are not @mentioned.
I am using an advanced rule set up. So my questions are
* is it possible to configure this to be an OR check vs an AND check?
* what do I have wrong in referencing the custom field name? It is QA Analyst -- all the documentation seems to show there doesn't need to be special treatment of the white space. i have tested it singularly as well to and it still doesn't trigger
*is there a way just to check if any @mention is referenced and if not then trigger the action ?
What I want it to do is
case 1: issue assignee and qa analyst are not @mentioned in the comment //send email
case 2: issue assignee is mentioned but qa analyst is not //do not send email
case 3: issue qa analyst is mentioned but not assignee //do not send email
case 4: issue qa anlayst and assignee is @mentioned //do not send email
