Automation based on components

AB September 24, 2024

I am trying to create some automation rule where group field is filled in Automatically based on component. If component is A, then Groups field should have Group A and if component is B then groups field should have Group B and it goes on for 4-5 other components as well. The automation rule worked for 1 component but it is not working now when I have added another If-then to the automation rule.

 

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Seon Shakespeare
Community Leader
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September 24, 2024

Hi AB,

You're close! To make this automation work for multiple components, you need to use the "If/Else block" condition. This lets you set up different actions for each component.

Here's a screenshot of where to find the "If/Else block" condition:

Screenshot 2024-09-24 at 16.07.10.png

Hope this helps!

AB September 24, 2024

Thanks @Seon Shakespeare I just tried, and it seems to be working. Will try to implement the entire rule and see how it works

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Rudy Holtkamp
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 24, 2024

Hi @AB ,

You need to use the IF or ELSE condition otherwise the rule stops if one condition is not true. See the picture below:

image.png

Your rule should then look something like this:

image.png

AB September 24, 2024

Thanks @Rudy Holtkamp I just tried, and it seems to be working. Will try to implement the entire rule and see how it works

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