Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Automation: User has no access

Michael Kobert October 27, 2025

Hi community,

We still struggle with the migration from a legacy automation to the new automation.

In the past we could check in the IF condition, if the user that commented had access or not. Screenshot of legacy automation:2025-10-27 11_23_12-Legacy automation - Service project — Mozilla Firefox.png

 

To do the same in the new automation, we have not yet found a way to verify the user's access. 

Do we miss something? 

 

Best regards,

Micha

1 answer

1 vote
Gor Greyan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 27, 2025

Hi @Michael Kobert

No, nothing is missing — the “User has access / no access” condition is part of the legacy automation, and it’s not available in Jira Automation yet.

You can work around it by checking if the commenter is in a specific group or project role.

Hopefully, Atlassian will bring this condition in a future update :D

Here you can find a doc about conditions:

https://support.atlassian.com/cloud-automation/docs/jira-automation-conditions/?utm_source=chatgpt.com

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events