Automation - No Actions Performed Error

[Mary Prather]

Hi there, 

I have been working to set up an automation that would automatically re-create a specific task if that task is marked as "done". We are putting this automation in place in lieu of having the ability to have recurring tasks set up. The rule seems to be running but does not actually then create a new task as desired, and gives the "No Actions Performed" error in the audit log. I was wondering if anyone can point me to what I may be doing wrong. I have been playing around with it for a while and can't figure it out. 

Many thanks!

[Bill Sheboy · Accepted solution]

Hi @Mary Prather -- Welcome to the Atlassian Community!

First thing: would you please describe more why setting up recurring tasks is not working?  You may also do that with an automation rule.

Next, it is possible your rule is comparing to Status values which do not exactly match your project.  Perhaps instead consider using the Issue Transitioned trigger, as that lets you select the status value from a drop-down list.

• trigger: issue transitioned to Done
• condition: Summary contains Test Execution
• action: create the new task

Kind regards,
Bill

[Mark Segall]

@Mary Prather - Bill hit the nail on the head with this one.  

[Mary Prather]

Hi Mark and Bill, 

I was under the impression recurring tasks were not a Jira feature per this thread . If this is something I am missing please let me know! I've been hesitant to use the trigger "issue transitioned"  in case the issue moves from "to do" to "done" instead of "in progress" to "done" as seems to happen in our team frequently. The trigger issue looks to me to let you only choose one path.

[Bill Sheboy]

Hi, Mary!

Regarding that other post...it also describes using an automation rule with a Scheduled trigger to create recurring issues.  For example, "Every Monday, create a new Task, assign it to Bill, and transition it to status X."

For the Issue transitioned trigger, you may select any of the status values for From and To. regardless of your workflow.  For the case you noted of "todo --> done", that seems like a case of abandoning an item, so just leave "todo" off the "From status" values and select all others you want.

Thanks,
Bill

[Mary Prather]

Yay it worked thank you Bill and Mark!

[Mark Segall]

Hi @Mary Prather and welcome to the community!

Can you please share a screen shot of the expanded audit log so we can see which condition is failing? 

Secondly, it shouldn't matter for what you have here, but you don't need advanced conditions.  You should be able to use issue field conditions.

[Mary Prather]

Hi Mark!

Thank you so much! Sure thing, please see attached. I used advanced conditions because it was the only way I could fumble through the automation haha, open to any suggestions. The config changes were when I was trying different ways to get the rule to work.