Automation, Copy select list (cascading) custom field from an issue to new issue on transition

[Natanael Aubert]

Hi Everyone,

Need help configuring JIRA Automation,

I was trying to copy one custom field with Select List (Cascading) type from original ticket to a newly created ticket using JIRA automation.
As I notice, Select List (Cascading) Custom Field are not supported in "Choose Field to Set" in the Issue Create option.

Now the question, 
Is it configurable using "More Options"?

In there, additional field values seems can be configured using a JSON object,
But I'm not sure how.

Thanks.

[Mark Segall · Accepted solution]

Hi @Natanael Aubert and welcome to the community!

You're correct, this can be done in the More Options section of the Create/Clone/Edit  issue actions:

{
  "update": {
    "CUSTOMFIELD": [
      {
        "set": {
          "value": "{{triggerIssue.fields.CUSTOMFIELD.value}}",
          "child": {
            "value": "{{triggerIssue.fields.CUSTOMFIELD.child.value}}"
          }
        }
      }
    ]
  }
}

 You would replace "CUSTOMFIELD" with your custom field name

[Rompicherla Kalyani]

Hi @Mark Segall 

Can you please let me know the navigation for this "More Options" section to provide the update script.

Is this feature available in JIra cloud as well?

Thanks,

Kalyani.

[Mark Segall]

Sure @Rompicherla Kalyani  - On the Edit Issue action, you'll see a "More Options" section that is collapsed by default.  Expand that and you'll see an area where you can add the custom JSON.  See the screenshot below:

[Rompicherla Kalyani]

Thanks for the response @Mark Segall 

My requirement is to copy only the parent value from a cascading field to another select list field on Issue creation and cascading field value change as well.

Can this be done using this Edit Issue action.

Please let me know if this is possible in Jira cloud.

Best regards,

Kalyani.

[Mark Segall]

I'll be happy to help with this, but to keep this question clean and prevent notifications for any watchers, can you please create a new question for this (you can @mention me on it to ensure I respond to it)?

[Rompicherla Kalyani]

@Mark Segall 

Would you mind to take a look at this please

https://community.atlassian.com/t5/Jira-Service-Management/How-to-copy-cascading-parent-list-value-to-another-list-field/qaq-p/2412678

Thanks.

[Natanael Aubert]

Works like a charm, Thanks @Mark Segall !