Automating assigment of labels by submitter

[Yusuf Kappaya]

Hello all,

My organization is considering Jira service desk and a question came up that I can't find a solution for.

We want to be able to auto-assign a label (epic or otherwise) for all issues submitted by users from our domain. Is this possible? If so, are there instructions for this?

[John Funk]

Hi Yusuf,

I am not sure about being able to check the domain to differentiate between the users, but if you put all of the users in your domain in a group, you could easity do it wtih Automation.