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Automatically create hyperlink for ticket URL in description when using Automation for JIRA

mburke
November 8, 2019

We created a rule with the Automation for JIRA plugin that creates a number of sub tasks when a ticket is created. When creating the subtasks in this rule we set the description to be {{issue.url}} , but when we do that we find that it doesn't automatically create the nice hyperlink like it normally would.

Normally when we put the url of another ticket in the description field the url is automatically converted into a hyperlink with the format "Issue-Key: Issue Summary [status]". Instead it's just a plain url. Is there a way to fix this?

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