Automatic scheduled check for unassigned issues

[Mohamed El Taweel]

Can we have a scheduled job which check if the issue not assigned yet since created with 2 hours , if yes then

- send alert to some one

- change the status to in progress and set assignee 

[Tzu Hau Chai]

you may find this plugin useful: https://marketplace.atlassian.com/plugins/com.atlassian.plugin.automation.jira-automation-plugin/server/overview

You can set a scheduled automation to run a JQL search to find issues created more than 2 hours, then set the assignee and transition the issue to in progress