Automatic creation of JIRA ticket

[Somasuntaram M]

JIRA to create a ticket automatically without manual intervention from a key word received in slack message (alerts with high severity) .  Can this be configured ?

[Fabio Racobaldo _Catworkx_]

Hi @Somasuntaram M ,

here https://www.jiraslackintegration.com/post/6-ways-to-create-jira-ticket-from-slack#:~:text=Creating%20a%20Jira%20ticket%20in,%2B%5BfieldName%5D%3A%5BfieldValue%5D%E2%80%9D. some useful way to create tickets from Slack.

Hope this helps,

Fabio