What is the process of creating automatic JIRA based on email received for production issue.
Hi @Arpit Shah
Can you expand you use-case? Are you looking at JSM Request creation as @Trudy Claspill mentioned or is it a Jira usecase?
Cheers
Ajay
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Hello @Arpit Shah
If you want to automatically create an issue in a Jira Software project based on an email, refer to this documentation:
https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/
If you are trying to set up a Jira Service Management project to accept emails and create new issues from them, then refer to this documentation:
https://support.atlassian.com/jira-service-management-cloud/docs/receive-requests-from-an-email-address/
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